Effective Date: August 27, 2025
Company Name: Metro Servicez
Website: www.metroservicez.com
Email: Repair@metroservicez.com
Phone: +1 (408) 508 3245
Business Address: 471 W Lambert Rd, Ste 101, Brea, CA 92821 – USA
At Metro Servicez, your privacy and trust are our highest priorities. This Privacy Policy explains how we collect, use, protect, and store your personal information when you interact with our website or services.
We comply with U.S. financial regulations, merchant processing guidelines, and applicable state and federal laws, including the California Consumer Privacy Act (CCPA).
For your peace of mind:
Metro Servicez does not request or collect upfront payments.
All charges are processed only after services are delivered and approved by the client.
This billing structure ensures trust and transparency and is displayed clearly across our website and service agreements.
We may collect the following types of information:
Personal Identification Information: Name, email, phone number, address
Service-Related Information: Appliance details, service requests, communication logs
Device & Usage Data: IP address, browser type, device identifiers, and cookies
Payment Information: Collected only after service approval and processed securely via SSL-encrypted, PCI-compliant platforms
We use your data to:
Deliver and personalize our services
Communicate with you about service requests or scheduling
Process post-service payments securely
Prevent fraud and ensure account protection
Improve our website’s functionality and customer experience
We never sell, lease, or trade your personal information to third parties.
We take your data security seriously:
All sensitive data is encrypted with SSL (Secure Socket Layer) technology
Payments are processed via PCI-DSS compliant gateways
We use strict administrative, technical, and physical safeguards to protect your information from unauthorized access
Our website uses cookies to:
Improve site functionality
Store user preferences
Analyze website traffic for optimization
You can disable cookies anytime in your browser settings, but some site features may be affected.
We do not share your data with unauthorized parties. In certain cases, we may share information with trusted service providers (e.g., payment processors or IT providers) who assist in delivering our services. These partners are contractually bound to safeguard your information.
Our Refund Policy is published here:
👉 www.metroservicez.com/refund-policy
We honor all legitimate refund requests under our terms and respond promptly to billing concerns to avoid disputes or chargebacks.
If you are a California resident, you have the right to:
Request a copy of personal data we hold about you
Request deletion of your personal data
Opt out of the sale of personal data (Metro Servicez does not sell personal data)
Exercise your rights without discrimination
To submit a request, contact us at Repair@metroservicez.com.
For privacy concerns, service inquiries, or billing questions, contact us:
📧 Email: Repair@metroservicez.com
📞 Phone: +1 (408) 508 3245
📍 Address: 471 W Lambert Rd, Ste 101, Brea, CA 92821 – USA
🌐 Website: www.metroservicez.com
Our contact details are always available on our website footer and Contact Page for your convenience.